If your Puffco Peak Pro is not holding a charge, there are a few potential reasons and troubleshooting steps you can take:
- Check the battery connections: Ensure that the battery connections are clean and free from any debris or residue. Use a cotton swab or a soft cloth to clean the battery contacts on both the device and the battery itself.
- Verify the charging cable and power source: Make sure you are using the original charging cable that came with the Puffco Peak Pro. Ensure that the cable is securely plugged into both the device and a reliable power source. Try using a different charging cable or power adapter to see if that resolves the issue.
- Restart the device: Sometimes a simple restart can fix minor software glitches. Turn off the device completely and then turn it back on to see if it starts holding a charge.
- Reset the device: If a restart doesn’t work, you can try resetting the device to its factory settings. Look for a reset button or a specific combination of buttons to press according to the Puffco Peak Pro’s user manual.
- Replace the battery: If none of the above steps solve the problem, it’s possible that the battery itself is faulty or worn out. Contact Puffco’s customer support or visit an authorized service center to inquire about battery replacement options.