If your Puffco Peak Pro keeps turning off, there are several potential causes and troubleshooting steps you can try:
- Check the battery level: Ensure that the battery is adequately charged. If the battery is low, connect the device to a reliable power source using the original charging cable and let it charge fully before attempting to use it again.
- Verify the atomizer connection: Ensure that the atomizer is securely attached to the base of the device. Loose or faulty connections can cause the device to turn off unexpectedly.
- Restart the device: Sometimes a simple restart can fix minor software glitches. Turn off the device completely and then turn it back on to see if it resolves the issue.
- Reset the device: If a restart doesn’t work, you can try resetting the device to its factory settings. Look for a reset button or a specific combination of buttons to press according to the Puffco Peak Pro’s user manual.
- Check for firmware updates: Ensure that your device is running the latest firmware version. Outdated firmware can cause unexpected shutdowns and other issues.
- Contact Puffco’s customer support: If none of the above steps resolve the issue, it’s recommended to reach out to Puffco’s customer support or visit an authorized service center for further assistance.